Full Roof Clean & Moss Removal on a Detached Family Home

Cobham, Surrey
Private Detached Residential Home

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Project Overview

GES Exterior Cleaning Ltd was appointed to carry out a complete roof clean and moss removal on a large detached family home in Cobham, Surrey. The property is a substantial period-style house with clay plain tiles across multiple pitches, hipped dormers, a tile-hung upper elevation and a lower single-storey wing to the rear. Its mature, tree-lined plot is exactly the setting that causes roofs to deteriorate quickly: constant shade, damp still air and a steady fall of leaf litter through autumn. Over the years the tiles had disappeared beneath thick moss beds, spreading lichen colonies and a dark blanket of algae, leaving a roof that read as almost brown-black from the driveway.

The brief was to restore the roof to its original terracotta colour without putting the tiles at risk. Moss on a clay plain tile roof is not just a cosmetic problem: it holds moisture directly against the tile surface, forces its way into the laps, and washes down into gutters and downpipes where it blocks drainage and pushes water back against the fabric of the building. Our technicians combined careful hand removal of the heavy moss growth with a professional-grade soft-wash biocide treatment, killing the remaining spores and lichen at the root. The result was a roof restored to its original colour across every elevation, with drainage running freely again, completed ahead of the winter weather.

The Challenge

Thick Moss Beds Across Every Pitch

Years of shade from mature surrounding trees had allowed dense moss to establish across the main roof, the dormers and the lower rear wing, holding damp permanently against the tile surface.

Dark Algae & Lichen Staining Hiding the Tile Colour

Beneath the moss, a heavy layer of black algae and crusted lichen had spread across the clay tiles, masking the warm terracotta tone entirely and making a well-maintained property look neglected from the road.

Blocked Gutters & Downpipes From Moss Fall

Loose moss had been washing off the pitches into the guttering for years, restricting the flow and creating the risk of overflow, damp penetration and staining down the brickwork and tile hanging below.

Risk of Tile Damage From High Pressure

Aggressive jet washing on aged clay plain tiles strips the surface, loosens tiles at the laps and forces water under the covering. Any method used here had to protect the roof, not shorten its life.

Multiple Pitches, Dormers & Access Restrictions

The roof runs across several levels, including hipped dormers, a bay projection and a lower wing tucked against mature hedging, all of which needed safe access without disturbing the planting or the gravel driveway below.
Exterior Roof Clean Case Study in Cobham

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Exterior Roof Clean Case Study in Cobham
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The Solution

Full Site Assessment & Protection Set-Up

Before any work started, our team walked the property, inspected the tiles and flashings for existing damage, capped the downpipe outlets to stop moss debris entering the drainage runs, and pre-soaked the planting and gravel below each elevation.

Careful Hand Removal of Heavy Moss

The bulk of the moss was lifted by hand and with soft tools rather than blasted off, protecting the tile surface and the laps while clearing the way for the treatment to reach the tile underneath.

Professional-Grade Soft-Wash Biocide Treatment

A tile-safe soft-wash biocide was applied evenly across every pitch at low pressure, penetrating the remaining algae, lichen and spore structures and killing the growth at the root rather than just at the surface.

Zero-Pressure Approach Throughout

No high-pressure equipment was used on the roof at any stage. The soft-wash method does the work chemically and lets the weather do the rest, so nothing is gouged, loosened or driven under the tiles.

Gutter Clearance & Full Site Clean-Down

Once the roof was treated, all gutters and downpipes were cleared of the accumulated moss debris, the caps removed and the runs tested, and the driveway, patio and planting rinsed down and left clean.

Outstanding Results & Client Satisfaction

The exterior restoration transformed the commercial facility, taking the building from a weathered, moss-covered state back to a bright, pristine condition that reflects the high standards of care provided inside.

Original Tile Colour Fully Restored

With the moss, lichen and algae removed, the warm red tone of the clay plain tiles came back across every pitch, transforming the kerb appeal of the house and complementing the brick and tile-hung elevations beneath.

No Pressure Damage to Tiles or Laps

Because the work was carried out entirely by hand and by soft wash, the roof covering was left structurally untouched, with no stripped surfaces, no dislodged tiles and no water forced under the laps.

Drainage Running Freely Again

Clearing years of moss fall from the gutters and downpipes restored proper water flow away from the building, removing the risk of overflow, damp staining and water tracking down the brickwork.

Long-Lasting Protection Before Winter

Treating the growth at the root, rather than simply removing what was visible, keeps the roof clear for far longer and means the property went into the winter months protected rather than holding damp against every tile.

Customer reviews

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From Epsom and Ewell to Cheam, Banstead and Kingston upon Thames, GES has built its reputation one property at a time — through careful workmanship, clear communication and results customers are happy to recommend.

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Elizabeth Modgill profile picture
Elizabeth Modgill
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Excellent service from GES exterior cleaning, every member of the team who we met was professional and friendly, and they carried out the work to an exceptionally high standard. Would not hesitate to recommend.
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Henna Patel profile picture
Henna Patel
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GES are a lovely company providing reliable, timely and high quality service. I browsed around for multiple tradesmen for my roof and gutter cleaning but these guys really proved I made the right decision - job was done very well and they even returned back for treatment in a timely manner - cleaned up their mess and didn’t get in the way of other contractors. Deffo recommend, great service and reasonably priced!
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G M profile picture
G M
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Had our roof and driveway cleaned. Both guys were friendly and did a great job during the recent heat wave. Took their time and did a perfect clean up afterwards, and as promised returned a few days later to add sand to driveway. Unfortunately some of the tough lichen didn't come off, maybe would have done so with the use of a chemical but considering the age of the driveway, overall a huge improvement to what it was. Would 100% use them gain!
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Claire Pomeroy profile picture
Claire Pomeroy
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GES did a great job of cleaning our rooflight window, using a spider lift to get up onto our roof. Highly recommend.
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Clare Stanborough profile picture
Clare Stanborough
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Very pleased with the exterior clean of my house. Would definitely recommend
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Carol Jordan profile picture
Carol Jordan
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We received an excellent service from GES, they were very efficient and thorough in their approach. The operatives were friendly and very helpful, The system worked very well and the end results were excellent. All the owners of the three cottages were very pleased with the end result. We could not have wished for a better finish to their efforts, we highly recommend GES Exterior Cleaning and would have no hesitation in using this company again.
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Alastair Jewell profile picture
Alastair Jewell
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great job - roof and terrace look brand new
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Eirwen Hughes profile picture
Eirwen Hughes
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Fabulous company reliable, trustworthy and very thorough. The end results are amazing. I will always recommend your company. Thank you again. Eirwen🙏🏴󠁧󠁢󠁷󠁬󠁳󠁿♥️
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Peter Bance profile picture
Peter Bance
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The results before and after the cleaning are like night and day! Mike’s team were really professional and friendly - they clearly care about customer service.
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Michelle Douglas profile picture
Michelle Douglas
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GES Exterior Cleaning recently completed huge job for me in very short notice. They were very understanding of what I needed and got the job done to an extremely high standard. They scrubbed all of the windows and exterior painted brick walls, and cleaned the brick paths and ceramic patio tiles as well. The team were incredibly hard working and a pleasure to have on site. Thanks so much!

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